Terms of Service

These Terms of Service govern your use of the TestPilot Limited website at www.testpilot.nz (Website). By using our Website, you agree to these Terms of Service. If you don't agree, you shouldn't use our Website.

Any reference to "we", "us" or "our" is to TestPilot Limited. Any reference to "you" or "your" is to you, the user of our Website.

Using our Website

You can use our Website to:

• Learn about our software testing services
• Contact us with questions or to book meetings
• Access information about our testing consulting, QA team augmentation, and test automation services

You agree not to:

• Use our Website for any unlawful purpose
• Attempt to gain unauthorized access to our Website or systems
• Interfere with or disrupt our Website or servers
• Copy, reproduce, or distribute our content without permission
• Use our Website to transmit viruses, malware, or harmful code

Intellectual Property

All content on our Website (including text, images, logos, and design) is owned by TestPilot Limited or our licensors and is protected by New Zealand and international intellectual property laws.

You may view and print content from our Website for your personal use, but you cannot reproduce, modify, or distribute it without our written permission.

Third-Party Links and Services

Our Website may contain links to third-party websites or services (like HubSpot for meeting scheduling). We don't control these third-party sites and aren't responsible for their content, privacy practices, or terms of service.

When you use third-party services through our Website (like booking a meeting), you're also subject to their terms and conditions.

Professional Services Disclaimer

Information on our Website is for general purposes only and doesn't constitute:

• Professional advice specific to your situation
• A guarantee of specific results or outcomes
• An offer to provide services (until we agree to work with you through a formal engagement)

Our actual consulting services are provided under separate written agreements that will include specific terms, scope, pricing, and deliverables.

Accuracy of Information

We try to keep information on our Website accurate and up-to-date, but we don't guarantee that all information is complete, accurate, or current. We may update or change our Website content at any time without notice.

Limitation of Liability

To the maximum extent permitted by law:

We aren't liable for any:

• Direct, indirect, incidental, or consequential damages arising from your use of our Website
• Loss of data, profits, revenue, or business opportunities
• Errors, omissions, or inaccuracies in Website content
• Unauthorized access to or use of our servers

This limitation applies even if we've been advised of the possibility of such damages.

Indemnification

You agree to indemnify and hold harmless TestPilot Limited, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of our Website
• Your violation of these Terms of Service
• Your violation of any rights of another person or entity

Privacy

Your use of our Website is also governed by our Privacy Policy, which explains how we collect and use your personal information. By using our Website, you agree to our Privacy Policy.

Changes to Terms

We may change these Terms of Service at any time by posting updated terms on our Website. The changes will take effect 14 days after we post them. If you continue to use our Website after the changes take effect, this means you agree to the updated Terms of Service.

We'll indicate the date of the most recent changes at the top of this page.

Termination

We reserve the right to restrict or terminate your access to our Website at any time, for any reason, without notice.

If these Terms of Service are terminated:

• You must stop using our Website
• Any provisions that should reasonably survive termination (like intellectual property rights and limitations of liability) will continue to apply

General

Entire Agreement: These Terms of Service (together with our Privacy Policy) constitute the entire agreement between you and TestPilot Limited regarding your use of our Website.

Severability: If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Waiver: Our failure to enforce any right or provision in these Terms of Service doesn't constitute a waiver of that right or provision.

Assignment: You cannot transfer or assign your rights under these Terms of Service. We can assign our rights to any successor or affiliate.

Governing Law: These Terms of Service are governed by New Zealand law. Any disputes will be subject to the exclusive jurisdiction of the New Zealand courts.

Contact Us

If you have questions about these Terms of Service, contact us at:

Email: info@testpilot.nz

Last Updated: 3 December 2025